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How does County Estate Management charge for services? As a leaseholder, you will pay for our services by way of a service charge invoiced to you at regular intervals. You can pay the service charge either by cheque or standing order. Why do I pay a service charge? Your service charge is your share of the costs of maintaining the communal areas of your building, eg. cleaning, ground maintenance, lift maintenance, etc. Your lease covers the specific items included. How is the service charge calculated? County Estate Management prepares a budget for your property each year, based on actual expenditure for the previous year, approved by representatives of your Management Company or Residents Association. A provision might also be made for future, unforeseen expenditure. (Reserve fund). How do I know what my service charge is spent on? At the end of each financial year, statements are prepared by an independent accountant showing income and expenditure for your property. The statements are circulated to all leaseholders. What happens if I can't afford to pay my service charge? Please contact your Property Manager to discuss payment options. What should I do if I want to discuss a maintenance or accounts problem? Initially, please contact your appointed Property Manager. They will then be able to refer you on to the right person as appropriate. |
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